Privacy Policy

Introduction

Welcome to https://electric-combination-boilers.freshreport.net (hereafter referred to as “the Company,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, handling, and protection of personal data in compliance with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transparency and Accountabilty of Data Practice Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://electric-combination-boilers.freshreport.net
Any mobile applications or services associated with our brand
All interactions between users and our platforms
Third-party links or applications accessible through our site, although these are subject to their individual privacy policies

Processing Activities

This policy outlines our practices when:

You utilize our applications, access our services, or log in as an authorized user.
You visit any of our websites linked to this Privacy Statement.
We communicate with you via email, calls, texts (SMS), newsletters, or other channels.

Personal Data Collection

We collect a range of personal data, including:

Account Information: Details required to create and manage your user account.
Payment Information: Data related to transactions, including payment methods and billing addresses.
Financial Information: This may include bank details or financial records for processing payments.
Purchase Information: Records of products or services bought from us, including order history.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
Location Data: Information about your geographical location when you interact with our services.
Feedback and Reviews: Content provided by users, such as survey responses or product reviews.
Social Media Information: Data collected when users choose to log in through social media accounts on our platforms.
Product Information: Details about products viewed, added to carts, or purchased on our website.

We obtain this data through various means: user input forms, account settings, order processes, browser interactions, and third-party services. Additionally, we may receive personal data from trusted partners who operate on our behalf, adhering to their privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. We employ cookies for:

Strictly Necessary: Ensuring the basic functions of our platforms, such as user authentication.
Preference: Remembering user preferences and settings to enhance usability.
Analytics: Tracking aggregated user data to improve our services and understand user behavior.

Users have control over non-essential cookies through our in-app Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

The security of your personal data is a top priority. We have implemented robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of user information. This includes:

Encryption for secure communication and data storage.
Engaging reputable third-party processors who adhere to strict privacy standards.
Regular security audits and updates to safeguard our systems.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at [email protected], and we will take immediate steps to delete that information.

Your Rights (Based on Geographical Location)

Depending on where you reside, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: Ability to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Request for the deletion of your personal data.
Restriction: Limiting the processing of your data under certain circumstances.
Portability: Receiving a copy of your personal data in a structured format, portable across systems.
Objection: Objecting to the processing of your data for specific or all purposes.
Non-Discrimination: Right to be free from discriminatory decisions based on personal data.
Data Portability (in some jurisdictions): Ability to transfer your data to another controller.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your requests as soon as possible and within the timeframes set by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage users to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or this policy, please contact us:

Email: [email protected]
Physical Address (for written correspondence): [Insert Company Address]